Shipping Policy

Last updated: June 2026

Please read this policy before placing an order. By purchasing from Altar Haus, you agree to the terms below.

Where we ship

We currently ship within the United States only. We do not offer international shipping at this time. If you have questions about shipping to a specific location, please contact us before placing your order.

Shipping costs

Shipping costs are calculated at checkout based on the weight and destination of your order.

Processing time

Orders are processed and packed within 3–5 business days of purchase. Business days are Monday through Friday, excluding federal holidays. You will receive a shipping confirmation with tracking information once your order is on its way.

Delivery times

Delivery times vary depending on your location and the shipping method selected at checkout. Estimated delivery windows are provided by the carrier and are not guaranteed. Altar Haus is not responsible for delays caused by the carrier, weather, or other circumstances outside our control.

Tracking your order

Once your order ships, you will receive an email with your tracking number. Please allow up to 24 hours for tracking information to update after you receive your confirmation.

Lost or stolen packages

Once tracking shows a package as delivered, Altar Haus is not responsible for lost or stolen packages. We recommend contacting your carrier directly to file a claim. If you have concerns about delivery to your address, please reach out to us before placing your order.

Incorrect address

Please double-check your shipping address before completing checkout. Altar Haus is not responsible for orders shipped to an incorrectly entered address. If you notice an error immediately after placing your order, contact us as soon as possible at altarhausco@gmail.com and we will do our best to correct it before the order ships.

Questions

Have questions about your shipment? Reach out at altarhausco@gmail.com and we'll be happy to help.